In 1997, The Reynolds & Reynolds Company created a standardized accounting
program for the Harley-Davidson dealer network. The goal is to collect financial
data in a uniform manner that will allow the company to give its dealers
sound information on which to base business decisions. Central to this effort
is the brand-new Harley-Davidson Standard Accounting Manual, an imposing
208-page document dealers can reference to learn how to properly account
for every dime that flows through a dealership.
Faced with sending out hundreds of expensive binders filled with this accounting
information, however, Harley-Davidson decided to explore the possibility
of a computer-based solution. Avtech analyzed the company's needs and developed
an electronic Standard Accounting Manual that resides on the Harley-Davidson
Intranet. Now any dealer can simply visit the Harley-Davidson website, click
on an icon and instantly access the Manual. Here, they can easily scan a
comprehensive index of accounting issues, select the area they need help
with (for example: depreciation) click on the index listing and hot-link
to the appropriate accounting manual section.
In addition, Harley-Davidson decided they needed more than convenient, cost-effective
access to the Standard Accounting Manual. They also wanted an economical
method of teaching their dealers how to properly use the new accounting
system and file financial reports via their Intranet. To this end, Avtech
also developed a training course that resides on the Intranet site. Here
the dealers get step-by-step instruction on how to collect, record and submit
financial data that helps all Harley-Davidson dealers improve their bottom
lines. When dealers take the training course, they can always access the
on-line Standard Accounting Manual with a simple mouse-click. And as they
deal with specific accounting issues within the course, hotlinks instantly
take them to the relevant section of the Manual.
For Harley-Davidson this Avtech information solution is not only cost-effective
on many levels, it is part of an integrated, comprehensive program, which
will increase productivity and efficiency throughout the dealer network.